Activ COVID-19 Hub

The purpose of this hub is to provide you with:

Activ's COVID-safe measures

steps you can take to be COVID-safe

information on how we will support you through COVID-19

helpful Easy English resources

updates on COVID-19.

Activ’s COVID-safe measures

As always, Activ’s highest priority is the safety and wellbeing of our customers and staff.


Activ complies with all current guidelines from the WA Government related to COVID-19, and may introduce additional measures, to further ensure the safety of our customers 

and staff.


We have developed and communicated to our staff our 

COVID-19 management plans and procedures, and our staff are undertaking additional training in the use of personal protective equipment (PPE) and infection control procedures.


All Activ staff who are covered under the current WA Government mandate are up to date with their COVID-19 vaccinations. 


Click the button below to view additional measures that are now in place. 


Steps you can take to be COVID-safe

There are some simple steps individuals can take to help protect themselves and those around them from COVID-19. These include:

getting vaccinated

wearing a mask

trying to keep 1.5m away from other people

avoiding poorly ventilated spaces and crowds

checking in to locations using the ServiceWA or SafeWA app, or attendance sheet

getting tested for COVID-19 if you feel unwell

washing your hands often

covering coughs and sneezes

cleaning and disinfecting surfaces that are touched a lot

monitoring yourself for symptoms

following the advice from the Health Department, if you have COVID-19.

If you are an Activ customer and you have symptoms of COVID-19, are a close contact of someone with COVID-19, or have tested positive for COVID-19, please tell your Activ contact as soon as possible.

How we will support you through COVID-19

Accommodation customer

Community customer

Supported employee

Find out how Activ will support accommodation customers who are displaying COVID-like symptoms, are a close contact or have tested positive for COVID-19.

Find out how Activ will support community customers who are displaying COVID-like symptoms, are a close contact or have tested positive for COVID-19.

Find out how Activ will support supported employees who are displaying COVID-like symptoms, are a close contact or have tested positive for COVID-19.

Questions about COVID-19?

Helpful resources

We've gathered a range of Easy English and Easy Read resources from a range of sources to help you stay COVID safe.

COVID-19 vaccination resources
Click the button to see a range of vaccination resources

How to do a rapid antigen test 

Department of Health Easy Read Face Sheets

How to put on a face mask

Department of Health poster

How to wash your hands

Video from World Health Organisation (WHO)

Who you can call to get help

Australian Government Easy Read document

What is self-isolation

Find out what solation is with this fact sheet from the Department of Health

Stay informed.

Department of Health

Visit Department of Health's website for updates about COVID-19.

Activ COVID-19 updates

Visit the Activ website for our latest COVID-19 updates.

Department of Health WA

Visit Department of Health WA's website for localised updates and information about COVID-19.

COVID Clinics

Find a list of COVID clinics in WA. COVID clinics provide testing for suspected COVID-19 cases.

Some people with disability now eligible for COVID-19 winter booster vaccine

A winter booster (fourth dose) of the COVID-19 vaccination is now available for more Western Australians who are at increased risk of severe COVID-19.


Click here to find out if you're eligible.



Want something else on this page? Let us know.

COVID-19 related questions? Get in touch.